We are always trying our best to keep a very high quality level for our products. In case you do find a problem with one of our devices, please follow the information on this site.

Hints and advices
Most times questions and problems can be solved with our extensive product manuals and FAQs. Follow this link to find the manual for your product.

 

You can not find an appropriate answer? Please refer to your contact person/dealer where you have bought your device. They are looking forward to support you.

Repair and maintenance service for business partners

 

For sending defective devices to Aipermon, please complete the form below.

 

Hint: If you have not bought your device at Aipermon directly, please refer to your direct contact/dealer for further processing.

 

• Repair and Service Order for AiperMotion, AiperSunny
   

 

Please complete one form for each device and attach the corresponding purchasing receipt. Telemonitoring systems can be sent without the form.

Please understand that we can not accept devices which have been sent carriage forward unless previously agreed by Aipermon. Repair and service orders are subject to our GTC.